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Question

Request to Switch Figma Login from SSO to Email/Password (New Email)

  • February 14, 2026
  • 1 reply
  • 22 views
HarshadByond

Issue Summary
I am currently unable to access my Figma account using my existing Single Sign-On (SSO) login. I would like to switch my account from SSO-based authentication to a standard email + password login, and move the account to a new email address.

Current Situation

  • My Figma account is currently linked to an SSO provider.

  • I no longer have access to the SSO system / organization.

  • Because of this, I am locked out of my Figma account.

  • I still need access to all my existing files, teams, and projects.

What I’m Requesting

I would like your help to:

  1. Remove SSO enforcement from my Figma account

  2. Change the login method to email + password

  3. Update the account email to a new address

  4. Allow me to reset the password and log in normally

Old Account Details

  • Current email (SSO): [redacted by moderator to remove personal information]

  • SSO Provider / Organization: Google

New Login Email

  • New email: [redacted by moderator to remove personal information]

Access Confirmation

I can verify ownership of the account if needed (previous invoices, workspace names, file links, team names, etc.).

Business Impact

This account contains critical design files and active projects. Being locked out is blocking ongoing work and client deliverables.

Please let me know what information you need to proceed.
Thank you for your support.

1 reply

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • February 14, 2026

Hey ​@HarshadByond — thanks for sharing all this detail, and sorry you’re running into trouble getting back into your account.

I can’t access or change account settings from Figma Forum, but I want to make sure this gets the right attention. I’ve gone ahead and opened a ticket with our Product Support team and passed along the context you shared. Your case number is: 1746780, and they’ll follow up with you directly once they’ve had a chance to review and verify the details.

In the meantime, this guide is a helpful reference for managing login credentials in general: Manage email address or password.

To protect your privacy, I’ve also removed personal information from your post. Please keep an eye on the email inbox tied to your Figma account for next steps.

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