Dear Figma Support Team,
I am writing to formally appeal the recent suspension of my Figma account([redacted by forum admin/moderator to remove PII]).I was surprised to find my access revoked today. Based on the system message, I suspect this may be related to a recent subscription or billing issue. However, I have not received a detailed explanation regarding the specific transaction or policy violation that triggered this action.
My daily work and portfolio are entirely hosted on Figma. This suspension has caused a critical halt to my ongoing projects.
I value Figma’s platform and am committed to maintaining a valid subscription. If there was a failed payment, a mid-term cancellation error, or any outstanding balance, please let me know immediately. I am more than willing to settle any payments or provide further information to rectify this situation.
Could you please clarify the reason for this suspension and guide me on the steps to restore my account?
Thank you for your assistance.
Best regards
[Roxy]
