Hello Figma Support Team,
I hope you are doing well.
A design file was accidentally deleted entirely from my Figma account, and I kindly ask for your assistance in restoring it if possible.
Here is the link to the deleted file:
[redacted by forum moderator to remove PII]
I would really appreciate your help, as this file contains important work.
Thank you very much in advance for your support.
Best regards,
Ahmed Fayez
Hi
Thank you for reaching out and for providing the file link.
I’ve checked internally, and unfortunately it appears that this file was deleted permanently. An editor of a file can initially delete the file and leave it in a restorable state. They then have the option to delete it forever. Deleting a file forever is a permanent action that unfortunately cannot be undone.
For more information about our data deletion policies, please see our article on Deleting and restoring files and section 6.5 Deleting Content from our Terms of Service (TOS) and our Privacy Policy. For General Data Protection Regulation (GDPR) related information, please review this Help Article.
If you have any additional questions or would like us to look into any other files, let us know and we'll be happy to help.
please let me know who delete it “account name”
Hi
Please fill out this form for further assistance: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374
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