Hi Figma Support,
I previously had a Figma account with my Concordia University email (@concordia.ca) and deleted it. I am now unable to sign up again with the same email and receive the error "Your request has failed."
Could a Support Specialist please fully release this email so I can register a new account?
Thank you very much.
Hi
I understand that you want to create a new Figma account using your previous Concordia University email. How long ago did you delete your account? Sometimes, it take up to 24 hours to become available again. Did it ever fix itself?
In any case, my team here on the forum isn’t able to assist with Account Management, so I’ve created ticket #1835631 on your behalf to connect you with our support team. Please provide your exact Concordia University email with the support team via email, so they can take a closer look at the account and assist. If you have any further questions or concerns, please reach out to the team directly via email.
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