Hi Figma Support,
I previously had a Figma account with my Concordia University email (@concordia.ca) and deleted it. I am now unable to sign up again with the same email and receive the error "Your request has failed."
Could a Support Specialist please fully release this email so I can register a new account?
Thank you very much.
Hi
I understand that you want to create a new Figma account using your previous Concordia University email. My team here on the forum isn’t able to assist with Account Management, so I’ve created ticket #1835631 on your behalf to connect you with our support team.
Please provide your exact Concordia University email with the support team via email, so they can take a closer look at the account and assist. If you have any further questions or concerns, please reach out to the team directly via email.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.