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Question

Request to Downgrade Premium Plan Seats for March 2026

  • March 13, 2026
  • 1 reply
  • 5 views
Abayomi Abari

Dear Figma Support Team,

I hope you are doing well.

I am writing to request a temporary adjustment to our current premium subscription. For the month of March 2026, we would like to downgrade our plan from two seats to one seat.

This change is intended to be temporary, and we plan to upgrade the account back to two seats at a later date when the additional seat is required again.

Kindly let us know if any additional steps are required from our end to process this change. We would appreciate your assistance in confirming once the downgrade has been applied to our account.

Thank you for your continued support.

Best regards,

Abari Abayomi
Product Designer 
Shanks Media and Software Company Ltd
Account Email Associated with the Subscription: [redacted]

    1 reply

    ksn
    Figmate
    • ksn
    • Community Support
    • March 13, 2026

    Hiya ​@Abayomi Abari - happy to help you get some help! First, I wanted to note that I redacted your email address so it wouldn’t be publicly displayed to others.

    Related to that: in order to protect your personal information, we are not able to assist with any billing changes on the forum (refunds requests, payment method changes, etc), so you will need to receive assistance from our support team via email. 

    I was able to see you’ve already filed a support ticket (#1794090) to inquire about this already, and I have asked them to review as soon as possible. I am not able to give you a specific window of time, but someone will be in touch soon. Thank you for your patience!

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