Hello,
I have an unpaid invoice that was generated before my team was downgraded to the Starter (free) plan.
The subscription is already cancelled and all paid seats were removed.
I do not plan to continue using the paid plan, and there is no active subscription on the account now.
Could a Figma Support Specialist please close or void this outstanding invoice?
Thank you.
Hey
I’m not able to access account specifics or process billing requests from our public forums, but our Product Support team can help you directly. I’ve opened a ticket on your behalf — please check your inbox for an email with your case number: 1641200.
For general guidance on subscriptions and invoices, this resource may be helpful in the future: Manage payment and invoice details.
Appreciate your patience while our team works on this!
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