Request to Change Annual Subscription to Monthly Subscription

Hey ​@조대근, thanks for reaching out!

We don't currently have the ability to automatically switch from an annual to a monthly subscription mid-term. However, you can cancel your annual subscription and then resubscribe to the monthly plan once your current plan expires.

Here's how:

1. Cancel your current annual subscription before it renews.
2. Once cancelled, you'll be able to sign up for the monthly plan.

For step-by-step guidance, take a look at our Upgrade or downgrade your plan article, it covers the full cancellation process.

If you have any questions along the way, feel free to reply here and I'm happy to help!

Hello,

I would like to request a refund for my Professional annual subscription.

I accidentally selected the annual billing option while intending to subscribe to the monthly plan. I noticed the mistake immediately after completing the purchase and contacted support on the same day.

My workspace name is "조대근의 팀", and I am the only user of this workspace.

As this purchase was made by mistake and reported immediately, I kindly ask that you review my case and consider issuing a refund. I would be happy to subscribe again using the monthly plan instead.

Thank you for your time and consideration. I appreciate your assistance and look forward to your response.

Best regards,

Daegeun Jo