Hi @yasmine11111, thanks for reaching out!
If your school isn't listed, you can actually just select School not listed to enter details of your school.
For example:
- The full name of the school: INSAT (Institut National des Sciences Appliquées et de Technologie, Tunisia
- The school's website (URL): http://www.insat.rnu.tn/
You can learn more about Education verification here: https://help.figma.com/hc/en-us/articles/360041061214-Verify-education-status#h_01H2TXTF5CQZTM6BNKA1TVG9R9
If you have any further questions, you can also reach out to our education team directly at Education@figma.com.
hello @djv thank you so much for your response !
I am still trying to sign up for the Figma Education plan using my school email rredacted PII - 8/22 DJV) and followed all the instructions provided, including entering the full university name and its website. However, I still receive the following message:
"Part of a K12 or Higher Education Institution? Log in with your school email to continue. You’re currently signed in as yasmine (yasmine.kharrat2@insat.ucar.tn) Log out"
Even though I am using my official university email, the system does not recognize it as an educational email. Could you please advise on how to resolve this issue, or consider adding my domain @insat.ucar.tn to the approved education list?
Thank you for your assistance.
Hi @yasmine11111, thanks for following up!
This seems like a bug with the forum. As previously instructed, please reach out directly to Education@figma.com. Their team should be able to get this fixed for you.