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Michael Austin
Michael Austin
New Member
February 19, 2026
Question

request refund

  • February 19, 2026
  • 1 reply
  • 34 views

I canceled my subscription with figma and I was still debited today my invoice id is :in_1T0lU9IvcqWR3dFDXk013YKg 
please refund me thank you 

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1 reply

djv
Figmate
djv
Community Support
February 19, 2026

Hi ​@Michael Austin, thanks for reaching out! 

I’m Denise from the Community team at Figma. I completely understand how frustrating unexpected charges can be. My team here on the forum isn’t able to assist with Billing, but thank you for providing your invoice ID.

I saw that you replied to our automatically generated subscription receipt email. In the future, please keep in mind that replies to these types of emails don’t always successfully reach out support team. That said, I’ve created ticket #1755325 on your behalf to connect you with our support team. Someone will review your account and be in touch soon. 

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