I recently subscribed to Figma Professional and canceled it shortly after. I understand that the subscription will not renew, and I no longer have an active plan.
However, I still see a charge of $5.90 on my card, even though the subscription is canceled. Since I am not using the service and do not have an active subscription, I kindly request a refund for this amount.
Could you please look into this and help process the refund at the earliest?
Thank you for your support.
Best regards,
Sai
Best answer by Celine_
Hey @saikrishna kotagiri , thanks for reaching out and sorry to hear you are having issue with this unexpected charge!
I’ve gone ahead and created a support ticket on your behalf regarding the $5.90 charge and shared the details with our support team for review. For reference, your case number is #1687557. They’re best equipped to check your account and confirm whether a refund applies. If you have any additional context or details you’d like the team to consider, feel free to reply directly in the email for this case (Please check your inbox: saxxxx16@gxxxl.xxm)
Thanks for your patience, and I hope this gets resolved quickly for you!
Hey @saikrishna kotagiri , thanks for reaching out and sorry to hear you are having issue with this unexpected charge!
I’ve gone ahead and created a support ticket on your behalf regarding the $5.90 charge and shared the details with our support team for review. For reference, your case number is #1687557. They’re best equipped to check your account and confirm whether a refund applies. If you have any additional context or details you’d like the team to consider, feel free to reply directly in the email for this case (Please check your inbox: saxxxx16@gxxxl.xxm)
Thanks for your patience, and I hope this gets resolved quickly for you!
