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Request for Manual Student Verification for Education Plan

  • February 10, 2026
  • 1 reply
  • 10 views
sawan kb

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I am a student at Govt. Model Science College, Rewa. My institution does not provide official student email IDs. I have already sent multiple emails to the administration and even visited the college office, but they have declined to issue one.

Since I cannot verify my account through the standard email process, I kindly request an alternative option to upload my student proof. I have a valid student ID card and official allotment/admission paper that confirm my enrollment. Please allow me to complete manual verification so that I can activate the Figma Education Plan and continue my academic projects.

Thank you for your support and understanding.

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1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • February 10, 2026

Hey ​@sawan kb , Celine from Figma here, happy to clarify! Thanks for reaching out and for explaining your situation.

Unfortunately, Figma isn’t able to manually review documents or confirm eligibility. Since the verification process for higher education students is fully managed by our partner, SheerID. The best next step would be to reach out to their support team directly and explain them the situation.

You can contact them here: https://support.sheerid.com/en-US/help-center? 

In your case, the best next step is to submit your documentation (such as your student ID card or admission/allotment letter) directly through SheerID during the verification flow. Please make sure you apply directly at figma.com/education/apply with your school-issued email address, select ‘Higher ed’ for institution type and complete the SheerID verification process. You can also find more details in our Help Center article: Figma For Education.

 If you’re unable to complete verification or need help uploading documents, you can contact SheerID support directly here: https://support.sheerid.com/en-US/help-center/contact-form 
They’re best equipped to review proof of enrollment and advise on next steps.

I know this can be frustrating, especially when your institution doesn’t provide student email IDs, but reaching out to SheerID is the right path here. Thanks for your patience, and I hope this helps you move forward with activating the Education plan for your projects!

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