Skip to main content
Question

Request for a refund for a Dev Seat

  • December 23, 2025
  • 1 reply
  • 11 views
sujeong

Hello,

  I accidentally activated a Dev seat on my Professional plan and would like to request a refund or invoice adjustment.

  Details:
  - Account email: [redacted by forum moderator to remove PII]
  - Charge amount: $8.5 (prorated Dev seat charge - maybe -)
  - Reason: I accidentally clicked and activated a Dev seat that I don't need and haven't used (assigned less than 30 minute and never used)

  Could you please cancel this charge from my upcoming(25/12/25) invoice?

  Thank you for your assistance.

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • December 23, 2025

Hey ​@sujeong, thank you for reaching out! 

I can see that you’ve already submitted a support ticket (#1648742), and I’ve escalated this internally so someone from the support team can review it. They’ll be in touch with you shortly.

In the meantime, you can remove any unused seats directly from your Billing overview page. You can find more information on removing seats in our Help Center article: https://help.figma.com/hc/en-us/articles/360039960434-Manage-seats-in-Figma#remove-seat. 

 

Thank you, 

Gayani 

Terms & ConditionsCookie settingsAccessibility statement