Dear Figma team, Hello, I'm writing to submit a request regarding my restricted account login.
My account is an educational account containing many of our team's design projects. I primarily use the AI Make feature for UI design. Last month, I submitted a bug report to you, and you replied via email. However, since May, I've suddenly found myself unable to log in. I've consistently followed the agreement and used the account normally without any violations. I'd like to know why my account is unusable and how I can unlock and restore my account login.
I used a different account to submit this request.
My restricted account's email address is: redacted by the moderator due to PII.
I hope to receive your reply as soon as possible and resolve my account login issue. I really need Figma for my daily design work. Thank you!
Looking forward to your reply!