request a refund

Hi ​@ymilitarym, 

I understand that you were charged automatically and would like to request a refund.

I can see that you already have a support ticket (#1961714) regarding this through a support chat. As we're unable to handle individual billing requests here on the Forum due to privacy and security concerns, our team will be best placed to assist you there.

Please also note that payments for Figma subscriptions are generally non-refundable, as mentioned by our support chat.
That said, I'll add an internal note to your ticket to let the specialist know that you've also reached out here on the Forum, so hopefully they can prioritize your case.

In the meantime, here are some additional resources you might find helpful:

• Manage billing on the Professional plan
• There are additional charges in my Figma bill

I’ll close this topic for now to consolidate the conversation in one place. Please keep an eye on your inbox for an update from our team, and feel free to continue the conversation through your ticket.

Thanks!