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Question

Request a refund

  • December 12, 2025
  • 2 replies
  • 126 views

Anky2808

Hi, I would like to request a refund for my service package because I forgot to pause it.

2 replies

Anky2808
  • Author
  • New Member
  • December 12, 2025

This is my invoice number: 5D4DWYFL-0002.


Gayani_S
Figmate
  • Community Support
  • December 12, 2025

Hey ​@Anky2808, thanks for reaching out! 

For security and privacy reasons, we’re not able to handle billing or account-specific issues here on the Forum. I recommend to reach out the Figma Support team, so they can review your invoice

You can connect with them from our Support contact page or from within Figma by selecting the question mark icon  in the bottom-right corner of any page and selecting Contact support.

 

 

 

 

 

 

 

 

 

 

 

 

 

Let me know if there is anything else I can help with!