Hi Figma Support team, I accidentally added 2 Full seats today while sending invites in our Organization account. I have already revoked the invites / downgraded the users back to Viewers. Since this was an immediate mistake, could you please remove these 2 unused Full seats from our upcoming true-up so they are not included in the projected invoice for November 16? Thank you so much!
👋🏻 Hi ​
Since you've already made the seat change on your end, what's left is how it's reflected on your upcoming invoice. I can’t access or edit billing settings from this public thread, though I've connected you with the Customer Support team. Here is your ticket ID: 2133727. They’ll be able to review the two Full seats against your November 16 projected invoice and confirm how the change lands.
Here's how seats and billing work together on Org plans, for reference:Â Manage billing on the Organization and Enterprise plans.
Customer Support will follow up by email at the address on your account. đź“Ą
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