Skip to main content

Reinstatement of account

  • February 25, 2026
  • 1 reply
  • 9 views
Boren Chen

Dear Figma Support Team,

I am writing to request a review and reinstatement of my Figma account associated with the email: [redacted].

This is my long-standing personal account, which I have been using for several years. Recently, I upgraded by adding a professional seat to access the full function. I am unsure why the suspension occurred, as I believe I have not violated any of Figma’s policies.

All of my professional work and design experience are stored within this account, and unfortunately, I do not have a backup of my projects. I kindly ask you to consider my situation and help restore my account access at the earliest convenience.

Your support and understanding in resolving this matter will be deeply appreciated.

Warm regards,

[redacted].

    This topic has been closed for replies.

    1 reply

    ksn
    Figmate
    • ksn
    • Community Support
    • February 25, 2026

    Hello ​@Boren Chen - thank you for checking in. First, I redacted your email address to protect your privacy.

    Second, I see that you’ve got a couple of support tickets in our system, and that someone on our Platform Support team has already followed up with you regarding the status of your account (under ticket #1761355).

    However, I also see you have a new ticket (#1763486) in the system, and also inquired about your account there as well.

    I am not able to review, make changes, or provide any additional updates regarding your account.

    Our Platform Support team will reach out to you again via email to continue the conversation. I will be closing this topic - thank you for your patience.

      Terms & ConditionsCookie settingsAccessibility statement