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Question

Regarding the Plugin

  • August 21, 2026
  • 1 reply
  • 13 views
Yoyphe Joriosti

Hi! I’m reaching out regarding the plugin. This is my first time using it, so I’m still figuring out how everything works and what the different features do.

I noticed that using the plugin requires providing an email address. I initially entered one address, but later decided to change it for privacy and security reasons.

I just want to clarify that this change was not an attempt to bypass any rules or restrictions. I made it solely for personal privacy reasons.

I already sent a message by email, but I haven’t received any confirmation that my request was received or is waiting to be reviewed. That’s why I decided to also post here.

Please take a look at my situation when you have a chance. If you need any additional information from me, just let me know and I’ll provide it.

I’d really appreciate your help and look forward to your reply.

 

1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • August 21, 2026

Hey ​@Yoyphe Joriosti, tanks for reaching out, and for providing this context. I checked internally and can confirm your ticket has been found. I've added a follow up note internally to the Content Moderation team to increase visibility.

For visibility here: it looks like this is related to a recent change to your account's details. As a precaution to protect resources and the community, our Content Moderation team will need to quickly verify ownership of the account before proceeding.

There's no need to submit another request in the meantime.Please keep an eye on your inbox, and the team will follow up with you directly through your existing case as soon as possible. Thanks for your patience!

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