Hello,
I would like to request a refund for a recent subscription charge on my account.
I did not intend to continue the subscription, but it was automatically renewed and charged. Since I do not wish to use the subscription, I kindly ask for your understanding and request a refund.
I would greatly appreciate it if you could review my case and consider making an exception.
Thank you for your time and support.
I look forward to your response.
Hey
I'm not able to access billing details from the public forum, but I've opened a ticket on your behalf with our Product Support team so they can review your request. Your case number is: 1807154, and they'll follow up at the email tied to your Figma account.
In the meantime, this resource covers plan management and the refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.
If you haven't already, you may also want to downgrade or cancel your current plan to prevent any further charges while your request is being reviewed. Please keep an eye on your inbox for updates.
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