Hey โ@๋กฏ๋ฐ์ด๋
ธ๋ฒ ์ดํธ_์์์คย , thanks for reaching out to the Figma Forum and sorry to hear about the mix-up with the seats.
Good news,ย I can confirm this has already been reviewed and resolved by our support team, please check directly your support case. For reference, your case isย 2034405.
- The additional Full monthly seat that was added by mistake has been removed, and the associated invoice has been voided. Your team is back to its previous seat configuration.
- Regarding your billing question: yes, Figma uses postpaid billing for seat additions or upgrades made during an active billing period. This means any additional charges are billed at the time they're incurred, using the default payment method on file (even if you didn't manually add a card, a default payment method saved to your account is used automatically.)
- At this time, there isn't a setting to block postpaid charges for seat additions or upgrades. To help prevent this from happening again, we'd recommend reviewing your team's seat assignment permissions in team admin settings, and limiting who is able to assign paid (Full) seats. More information on this Help Center article here.
For privacy reasons, I can't share the specific details here, but you can find the full breakdown in your support case. If you have any follow-up questions on this, feel free to reply directly on your support case and the team will keep helping from there. Thanks for your patience, Iโve gone ahead and close the topic here!
