Refund request

2026년 7월29일에 플랜 결제가 되었는데 해지하는걸 까먹고 안쓰고있었습니다.

이 돈을 환불 받고싶습니다.

플랜 취소하는 방법도 어려워서 플랜취소도 같이 해줬으면 좋겠습니다.

The plan was activated on July 29, 2026, but I forgot to cancel it and haven’t been using it.

I want this money refunded.

Cancelling the plan is also difficult, so I would appreciate it if you could cancel the plan as well.

Hey ​@연지윤, thanks for reaching out! I'll be replying in English, please let me know if something is unclear. Happy to clarify!

To get this properly looked into, you'll want to connect with our customer support team directly, since we're not able to review or action anything account or billing-specific here on the Forum.

The best next step is to submit a request through our support hub. Once that's submitted, the team can pull up your account and take it from there.

In the meantime, this article on managing billing on the Professional plan walks through where to find your plan and billing settings in Admin.

Hope this helps!