refund request

Hi ​@kukii6029 — welcome to Figma Forum, and thanks for reaching out.

I'm not able to access billing details from here, but I've checked in with our Product Support team and they're actively reviewing your request. Your ticket number is: 1856702, and they'll follow up at the email tied to your Figma account.

In the meantime, if you haven't already, you may want to cancel your plan to prevent any further charges while this is being reviewed. This resource covers how to do that as well as the refund policy: Upgrade or downgrade your plan → Downgrade or cancel your plan.

Appreciate your patience. 🙏🏻