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Question

refund request

  • November 29, 2025
  • 1 reply
  • 12 views

Ahmad bilal

Hello figma


How can I get my refund back because I am not using the figma anymore ? I just subscribed for one month by clicking monthly and it was just $5 and this month on 29 November 2025 it took $35. 

I am looking forward to get my issue solved 

thank you

1 reply

Tom Reem
Figmate
  • Figmate
  • November 29, 2025

Hi ​@Ahmad bilal — welcome to Figma Forum, and thanks for letting us know what’s going on.

I took a look and can see you already have a case open with our Product Support team. They’re reviewing the details now and will follow up with next steps. Your case number is: 1620341, and they’ll reach out directly to the email you used to contact us.

In the meantime, here’s a general resource on managing billing in Figma: There are additional charges in my Figma bill.

Thanks for your patience while this gets sorted — you’re in good hands.