Subject: Refund Request for Unexpected Figma Pro Charge
Hello Figma Support,
I hope you’re doing well.
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I am a former Figma Pro user. I used the Pro plan for a few months in the past, but yesterday I noticed that I was charged approximately $26 USD.
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I did not intend to continue my subscription. Instead of canceling it, I had kept my bank account balance low so that the payment would not go through. However, I temporarily deposited money into the account, and the charge was processed unexpectedly.
I would appreciate your help with the following:
- Could you please explain why I was charged approximately $26?
- I would like to request a refund for this charge.
- Could you also confirm that my subscription has been canceled (or auto-renewal has been disabled) so that I will not be charged again next month?
Thank you for your time and assistance. I look forward to your response.
Best regards,
jiho