Ticket Number: 1543214

Hi ​@Microgenesis MarCom,

I saw that our support specialist has already replied to you through your support ticket email. Please take a look at their response when you have a moment. I’ll go ahead and close this topic for now.

For others who may come across this post with a similar concern, please refer to our refund policy and instructions on how to request one here: Refund Policy – Figma Help Center 

Just so you know, due to security and privacy reasons, we’re unable to handle specific billing issues directly here on the forum.

Thanks,