I was charged 30 dollars for September, I didn't put any ticks, why do I charge money for something I didn't use and didn't want to use?
My dev tariff is 15 dollars a month, why does it charge me 30?
I want a refund!
I was charged 30 dollars for September, I didn't put any ticks, why do I charge money for something I didn't use and didn't want to use?
My dev tariff is 15 dollars a month, why does it charge me 30?
I want a refund!
Hi
To keep your account secure, I can’t share account-specific details in the public forum. I’ve already flagged this to our Product Support team, and they’ll be in touch at the email linked to your Figma account as soon as possible. Your case number is 1525326 for reference.
In the meantime, here’s a helpful resource that explains how billing works with subscriptions: Guide to billing at Figma.
Really appreciate your patience while this gets sorted.
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