Skip to main content

Hi, I would like to request refund,

I was paying for my account from 2025, April 8th. And I found out I had another figma account, so I was paying for this account for 2 months, and I was not using it. Requesting for over 24hr refund, please let me know I can get refund or not.

Thank you so much.

Hi ​@Seonjin Lee ,

 

I'm sorry to hear you're experiencing unexpected charges on your account.

For security and privacy reasons, we're unable to address billing questions here on the Forum. Our support team would be the best resource to help resolve this situation.

Could you please submit a ticket through our support channel? https://help.figma.com/hc/en-us/requests/new?ticket_form_id=9707134248215

They'll have the proper access to review your account details and help sort out any billing issues.

 

Thanks for your understanding and patience.

Toku


Reply