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Question

RECURRING PYMNT 23JAN2026FIGMA CA

  • January 28, 2026
  • 1 reply
  • 16 views
Escbrk

Hello,

I was charged $25.61 CAD on January 26, 2026 (Transaction: RECURRING PYMNT 23JAN2026FIGMA CA).

However, I currently have no active teams and I am on a Free plan.

Could you please check which account or team this charge is associated with? I would like to request a full refund as I am not using any paid features and have no active teams in my dashboard.

I have attached a screenshot of the bank transaction for your reference.

Thank you.

[Image redacted by forum moderator to remove PII]

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • January 28, 2026

Hey ​@Escbrk, thanks for reaching out! I’ve just created a support ticket on your behalf. Your support ticket number is  #1712958, for reference Someone from the team will review your specific case and follow up with you directly with more details. Thank you for your patience in the meantime!

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