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Haruo Wang
Haruo Wang
New Member
September 17, 2026
Solved

Re-registration of deleted accout

  • September 17, 2026
  • 1 reply
  • 27 views

Hello, I have just deleted my Figma account [email redacted by forum moderator to remove PII] for some reasons.

I want to re-registration my account back with the same address before but the text displayed is “Your request has failed”

And I try to use incognito window and other browser to sign up, but I still facing the same problem.

Please help me.

    Best answer by Gayani_S

    Hey ​@Haruo Wang, thanks for reaching out!

    After an account is deleted, there can be a short window before that same email is ready to be used for a new account. Signing up again during that window is what triggers the "Your request has failed" message, and trying repeatedly can end up resetting that window rather than fixing it.

    A couple of things to try:

    1. Hold off on signing up again for now, give it a full 24 hours without another attempt.
    2. After that, head to figma.com/signup and try creating your account fresh with the same email.


    Since deleting your account, have you tried signing up more than once, or just the one time?

    If it's still not working after a full 24 hours with no further attempts, let us know here and we'll take a closer look. In the meantime, our Create a Figma account guide walks through the sign-up steps if you want to double-check anything.

    Hope this helps! 

    1 reply

    Gayani_S
    Figmate
    Gayani_SAnswer
    Community Support
    September 17, 2026

    Hey ​@Haruo Wang, thanks for reaching out!

    After an account is deleted, there can be a short window before that same email is ready to be used for a new account. Signing up again during that window is what triggers the "Your request has failed" message, and trying repeatedly can end up resetting that window rather than fixing it.

    A couple of things to try:

    1. Hold off on signing up again for now, give it a full 24 hours without another attempt.
    2. After that, head to figma.com/signup and try creating your account fresh with the same email.


    Since deleting your account, have you tried signing up more than once, or just the one time?

    If it's still not working after a full 24 hours with no further attempts, let us know here and we'll take a closer look. In the meantime, our Create a Figma account guide walks through the sign-up steps if you want to double-check anything.

    Hope this helps! 

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