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Question about payment

  • December 9, 2025
  • 1 reply
  • 4 views

MichaelV
I canceled my subscription, but I'm still billed for $5 next month, what is it for and how can I cancel it?5,00 $ one-time charges and credits - 
What is this invoice for? I didn’t connect anything, before that I had a dev mod connected, but I canceled it and I don’t need it anymore! And now they want to just charge me $5

1 reply

ksn
Figmate
  • Community Support
  • December 9, 2025

Hi ​@MichaelV - sorry about the unexpected billing! Happy to help get you to the right place, so your charges can be reviewed.

When it comes to account or billing related questions, you will need to get in touch with our support team for further assistance. To protect your personal information, we are not able to assist with any billing changes on the forum (refunds requests, payment method changes, etc). 

Can you please PM me to verify the best email to contact you with? If you filed a ticket with support, please also include the number if you have it. Thanks!