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Tuong Tieu
Tuong Tieu
New Member
May 18, 2026
Question

Purchasing Agreement

  • May 18, 2026
  • 1 reply
  • 34 views

Hi, I’m looking to get a purchasing agreement in place.  Our organization requires a PO for software orders and we’re not allowed to use a credit card.  The sales and contact form has been really help as no one has responded.  How do I get a hold of someone to talk about this?  Is there a number I can call?  Thanks!

    1 reply

    Gayani_S
    Figmate
    Gayani_S
    Community Support
    May 19, 2026

    Hey ​@Tuong Tieu, thank you for reaching out! 

    I’m going to escalate this internally with our sales team to help get the right team connected with you. When you have a moment, could you send me a DM with:

    • the organization/company name
    • the email address you used to reach out
    • roughly when you submitted the form or contacted sales

    Once you’ve sent it over, just reply here to let me know so I can keep an eye out and help make sure this gets routed appropriately.

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