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Question

Prototype launch issue

  • February 27, 2026
  • 1 reply
  • 17 views

Ilse Frans

When I click on the prototype button, two windows open. The first window remains blank, and the second window always starts at the beginning of the flow. Previously, it was possible to start from a specific screen within the flow. The loading time also seems slower.

 

1 reply

djv
Figmate
  • Community Support
  • March 9, 2026

Hi ​@Ilse Frans, thanks for reaching out and apologies for the delayed reply!

Are you still having issues launching your Prototype? If so, this definitely doesn’t sound like the expected behavior. 

Did you create multiple prototype flows in your file previously? From your screenshot, it looks like the two Prototype tabs that open are different flows, but it’s hard to be sure. Are you able to share a URL link to your file, and/or a screenshot of your Prototype tab in the Design file with your Flow starting points, so we here in the Community can take a closer look at how you’ve set up the Prototype before trying to Present? 

With this information, we can try to continue to troubleshoot together.