Proff Seat charge after canceling and deleting account,

[redacted by moderator to remove personal information]

Please refund this. I tested out figma early December 2025 which I paid $5 for. Now $23 dollars was taken from my account after I canceled and deleted my account. Kindly assist.

[Post moved by a moderator from “I want to refund my subscription” to “Proff Seat charge after canceling and deleting account,” on 10-Jan-2026.]

Hey ​@Conradius447 — welcome to Figma Forum, and thanks for flagging this.

I’ve moved your post into its own thread so we can track the issue clearly and make sure it gets the right attention. This helps us follow up more effectively and work toward a resolution as quickly as possible.

I’ve also removed the screenshot you shared to help protect your personal information.

Thanks for your understanding — we’ll take it from here.

Thanks for your patience, ​@Conradius447. I have an update for you.

I can’t access or share account-specific details here on the forum, but I’ve gone ahead and opened a ticket on your behalf with our Product Support team. Your case number is: 1679460, and they’ll be in touch directly once they’ve had a chance to review.

In the meantime, this article may be helpful for understanding what could have happened with the charge: There are additional charges in my Figma bill.

Please keep an eye on the email inbox associated with your Figma account for next steps. We’ll work with you to get this sorted out.