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aleksglazkov
aleksglazkov
New Member
December 21, 2025
Question

Problems with the data plan

  • December 21, 2025
  • 1 reply
  • 42 views

We recently paid for a Full Seat for the space, but now it has been reset to a Free plan. Can you tell me what the problem is?

This topic has been closed for replies.

1 reply

ksn
Figmate
ksn
Community Support
December 21, 2025

Hi ​@aleksglazkov - I’m happy to help you get this situated!

I’m not able to directly support account-related issues (including billing inquiries, seat changes, etc.) on the forum for privacy and security reasons, but I can have someone on the support team help you further.

I will follow up with you via PM. Please be on the lookout for it. Thanks!

 

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