I'm having problems with the chatbot. I sent it a command to perform a function in my project, but it didn't complete it fully; it froze and only finished halfway. I've run out of tokens and need to fix this. It sent me a Support ID code: srid_MEQBW41MX7WRD3ZXQ0085BB2J.
// I need a response; please send it to me by email.
[redacted by moderator to remove personal information]
Hey
It sounds like you’re encountering this issue in Figma Make, is that correct? Sorry to hear about the trouble with your project. Account details and credit usage aren't something I can pull up from this public thread, so I've opened a case for you and looped in Customer Support to review what happened. Your case number is: 2106193, and the team will follow up by email.
If Make errors again before then, this covers the common errors and how to clear them: Troubleshoot in Figma Make → Error messages.
Look out for an email at the address tied to your Figma account for the next steps. 🙏🏻
Moderator note: I removed some personal information from your post to protect your privacy and keep your account secure.
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