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Pro Student Subscription Deactivated or Changed

  • February 27, 2026
  • 2 replies
  • 31 views

Glaucco

Hello, my figma pro student subscription was deactivated because my college changed email. Please make change.  

My old email was: (redacted by the moderator due to PII)

My new email is: (redacted by the moderator due to PII)

Best answer by Celine_

Hey ​@Glaucco , Celine from Figma here!

Since your college email changed, this would need to be handled by our Education team, as they manage all requests to update the email on a verified EDU account. To get started with your request, please fill out this form: Request to Move Figma EDU Status.
Requests are reviewed in the order they’re received,  and response time can be up to 5 business days.

They’re the right team to help with this, they’ll follow up with you directly. Thank you!

2 replies

Celine_
Figmate
  • Community Support
  • Answer
  • February 27, 2026

Hey ​@Glaucco , Celine from Figma here!

Since your college email changed, this would need to be handled by our Education team, as they manage all requests to update the email on a verified EDU account. To get started with your request, please fill out this form: Request to Move Figma EDU Status.
Requests are reviewed in the order they’re received,  and response time can be up to 5 business days.

They’re the right team to help with this, they’ll follow up with you directly. Thank you!


Glaucco
  • Author
  • New Member
  • February 27, 2026

Thank you very much, form filled out today, I'll be waiting