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Glaucco
New Member
February 27, 2026
Solved

Pro Student Subscription Deactivated or Changed

  • February 27, 2026
  • 2 replies
  • 85 views

Hello, my figma pro student subscription was deactivated because my college changed email. Please make change.  

My old email was: (redacted by the moderator due to PII)

My new email is: (redacted by the moderator due to PII)

This topic has been closed for replies.
Best answer by Celine_

Hey ​@Glaucco , Celine from Figma here!

Since your college email changed, this would need to be handled by our Education team, as they manage all requests to update the email on a verified EDU account. To get started with your request, please fill out this form: Request to Move Figma EDU Status.
Requests are reviewed in the order they’re received,  and response time can be up to 5 business days.

They’re the right team to help with this, they’ll follow up with you directly. Thank you!

2 replies

Celine_
Figmate
Celine_Answer
Community Support
February 27, 2026

Hey ​@Glaucco , Celine from Figma here!

Since your college email changed, this would need to be handled by our Education team, as they manage all requests to update the email on a verified EDU account. To get started with your request, please fill out this form: Request to Move Figma EDU Status.
Requests are reviewed in the order they’re received,  and response time can be up to 5 business days.

They’re the right team to help with this, they’ll follow up with you directly. Thank you!

Glaucco
GlauccoAuthor
New Member
February 27, 2026

Thank you very much, form filled out today, I'll be waiting