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Timur_etc
New Member
September 23, 2026
Solved

Plugin update blocked after email change

  • September 23, 2026
  • 1 reply
  • 36 views

I’m unable to publish an update to my plugin. After changing the email address on my account, I started receiving this message:

“We detected a change to your account details. Please contact support@figma.com to proceed.”

I’ve already submitted a support ticket and also contacted support by email, but I haven’t received a response for 4 days.

Could you please review my account and remove the restriction so I can publish the update?

Thank you!

Best answer by Gayani_S

Hey ​@Timur_etc, thanks for reaching out, and we’re really sorry for the wait! 

I can see your support ticket Ticket #2145126 internally, and I'm escalating internally with our team, so you can publish your plugin update. Someone from our team will follow up with you directly as soon as possible.

Appreciate your patience!

1 reply

Gayani_S
Figmate
Gayani_SAnswer
Community Support
September 23, 2026

Hey ​@Timur_etc, thanks for reaching out, and we’re really sorry for the wait! 

I can see your support ticket Ticket #2145126 internally, and I'm escalating internally with our team, so you can publish your plugin update. Someone from our team will follow up with you directly as soon as possible.

Appreciate your patience!