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Plugin review pending for several weeks — no updates and unable to reach support

  • April 21, 2026
  • 3 replies
  • 35 views
Andrey Romanenko

Hi Figma team,

I submitted my plugin Mediaquad DAM for review a few weeks ago, and it’s still showing as “In Review”. So far, I haven’t received any feedback, requests for changes, or updates on its status.

I understand that review times can vary and that the team is likely handling a high volume of submissions. However, the lack of any communication makes it difficult to understand whether everything is progressing normally or if something might be blocking the process.

I also tried reaching out through the support chatbot, but it seems to loop without creating a ticket or escalating to a human. Emails I’ve sent only received automated responses, so I’m not sure if my request has actually been seen.

Could someone from the team please:

  • Confirm whether Mediaquad DAM is still in the normal review queue

  • Let me know if any action is required from my side

  • Advise on the best way to follow up if the review continues to take longer

Plugin link:
https://www.figma.com/community/plugin/1601138232674246625/mediaquad-dam

I’d be happy to share additional details (like the submission email) if needed.

Thanks in advance for your help and for the work you do reviewing plugins — I just want to make sure this one hasn’t slipped through the cracks.

Best,
Andrey

Best answer by Celine_

Hey ​@Andrey Romanenko , sorry for the delay! I see in the backend that the support agent replied to you today and, they are waiting for additional information from you to review your plugin. Please check your inbox when you can, thank you! 🙏🏼

 

Update: Good news, your resource has been approved! Feel free to check directly your inbox, our agent replied to you, thank you.

This topic has been closed for replies.

3 replies

Celine_
Figmate
  • Celine_
  • Community Support
  • April 21, 2026

Hey Andrey, Celine from the Figma Community Support team here! 

Sorry for the lack of visibility on this. I checked internally and can confirm Mediaquad DAM is in the normal review queue and nothing is blocking it. There's nothing you need to do on your end! We're currently seeing a high volume of submissions which is impacting our review timelines, but your plugin is in line and hasn't been missed.

I've also added a follow-up note to increase visibility with the team. They'll reach out via email as soon as there's an update. Thanks for your patience! 🙏

Andrey Romanenko

Hi Celine,

Thanks again for the update and for adding visibility internally — really appreciate it.

It has now been another two weeks since your last message, but unfortunately there still haven’t been any updates regarding the Mediaquad DAM review status.

Could you please check if there’s any new information or an updated timeline you can share?

Thanks in advance!

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • May 7, 2026

Hey ​@Andrey Romanenko , sorry for the delay! I see in the backend that the support agent replied to you today and, they are waiting for additional information from you to review your plugin. Please check your inbox when you can, thank you! 🙏🏼

 

Update: Good news, your resource has been approved! Feel free to check directly your inbox, our agent replied to you, thank you.

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