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PreviousW
New Member
Feb 2, 2025 1:02 PM UTC
Question

Please refund my invoice.

I cancelled my plan subscription in January, and time has gone by without charging my money.. but my design sheet of 4 team members, $66 was automatically paid. I ask for a refund.

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    2 replies

    PreviousW
    PreviousWAuthor
    New Member
    Feb 2, 2025 1:29 PM UTC

    I cancelled my plan subscription in January, and time has gone by without charging my money.. but my design sheet of 4 team members, $66 was automatically paid. I ask for a refund!

    y_toku
    Figmate
    Community Support
    Feb 3, 2025 1:54 AM UTC

    Hi ​@PreviousW , 

     

    Sorry to hear about the unexpected charges. It seems our support team solved the issue, but please feel free to let us know if you have more questions!

     

    Thanks,
    Toku