Skip to main content
Question

Please lift the student certification limit as soon as possible

  • November 20, 2025
  • 1 reply
  • 18 views

여하람

Pygma is an essential necessity for my class, and I am in a state of great anxiety and distress due to this sudden disaster. No matter how many times I ask, it is not solved, and the same situation repeats even if I change my account. I am a second-year student in the Department of Design Engineering at the Korea Engineering University, and I am very sorry for this situation. I will attach a picture of my student ID. Please lift the limit. The account I used in the past was [redacted by forum moderator to remove PII] , [redacted by forum moderator to remove PII], and the new account is [redacted by forum moderator to remove PII], but this account is also restricted, so I'm at a loss. I hope you can help me soon. I sincerely ask for your help.In addition, I sent an e-mail to education@figma.com , so please check it quickly. Please solve this problem.

1 reply

Gayani_S
Figmate
  • Community Support
  • November 21, 2025

Hey ​@여하람, thank you so much for sharing all of this and I’m really sorry you’re going through this! 

I can confirm that your message has reached our education team (Ticket #1608474), and since you’ve also emailed them directly, they’ll be able to review your case and follow up as soon as possible. 

Appreciate your patience while they look into this. Please let me know if there is anything else I can help with!