Plan payment is overdue

Hi ​@YEH, 

I hope it's okay to reply in English! I understand you're concerned about why you keep receiving invoices even after canceling your plan.

I checked on our backend, and it looks like you canceled your subscription on the same day your current billing period started, but after the period had already begun. This is likely why you're still receiving invoices.

When you cancel your plan during an active billing period, Figma will downgrade your team to a free Starter team at the end of that period. Any seats added before the downgrade will be prorated and reflected on your final invoice. You'll continue to have access to all Professional plan features until the end of the current billing period.

For more details: Downgrade or cancel your plan

Since we're unable to assist with billing requests directly here on the Forum for privacy and security reasons, I was able to locate your support ticket(#1983787) regarding this and have added an internal note to help bring more visibility and expedite your request.

Please continue the conversation within your dedicated ticket, our team will follow up with you directly when they're ready to assist.

Thanks!