I purchased the annual plan by mistake (I thought the cost would be split into installments, but it wasn't); I would like to switch to the monthly plan and get a refund for the annual plan.
Solved
Plan change
Best answer by Tom Reem
Hi
Totally understandable why you’d like to switch. I'm not able to access billing details from this public space, but I've opened a case with our Product Support team so they can review the charge and help with the plan switch request. Your case number is: 1989111, and they'll follow up at the email tied to your Figma account.
For reference, this resource covers how monthly and annual billing work on the Professional plan, including how to switch between them: Manage billing on the Professional plan.
Please keep an eye on your inbox for next steps. 🙏🏻
Hi
Totally understandable why you’d like to switch. I'm not able to access billing details from this public space, but I've opened a case with our Product Support team so they can review the charge and help with the plan switch request. Your case number is: 1989111, and they'll follow up at the email tied to your Figma account.
For reference, this resource covers how monthly and annual billing work on the Professional plan, including how to switch between them: Manage billing on the Professional plan.
Please keep an eye on your inbox for next steps. 🙏🏻
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