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DesingsGDL Diseño Web
DesingsGDL Diseño Web
New Member
December 9, 2025

Payment problems with Stripe

  • December 9, 2025
  • 1 reply
  • 77 views

Hi, is anyone else having trouble paying for their subscription? I've tried with different cards, contacted my bank and everything seems fine, but it won't let me pay; it automatically rejects my card.

Just to clarify, I have available funds, my card is unlocked, and I've checked everything that could be causing the problem.

I hope someone can help me.

This topic has been closed for replies.

1 reply

ksn
Figmate
ksn
Community Support
December 9, 2025

Hi ​@DesingsGDL Diseño Web - sorry for the problem with blocked payment. Can you give me some information?

What country are you currently located in? Are you using a VPN?

Have you filed a support ticket? I was looking up the email associated with your Figma account email address and did not see anything.

It is also possible that your account has been locked due to the system seeing multiple failed attempts as well. I can check on that once I hear back from you.

 

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