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Payment of the invoice

  • January 26, 2025
  • 1 reply
  • 21 views

iran jack

I was supposed to pay an invoice on January 23, 2025, for $432, and I have already made the payment. However, it shows that I still owe $5. Could you please clear this balance for me?

 

This topic has been closed for replies.

1 reply

  • Figmate
  • January 27, 2025

Hi ​@iran jack, We appreciate you bringing this to our attention.
 

For security and privacy reasons, we're unable to handle billing inquiries directly through the forum.

 

However, we want to ensure you receive the assistance you need. So, I'll create a support ticket for you right away, and our support team will follow up with you directly to assist this.

 

You'll receive an email notification about the new ticket shortly. The subject line will likely be something like “Follow-up from Figma Support.” This notification will be sent to the email address we currently have on file for your account.

 

Thank you again for contacting us!