Skip to main content
Zwypa
Zwypa
New Member
July 17, 2025
Question

Payment failed while upgrading to premuim

  • July 17, 2025
  • 1 reply
  • 234 views

My account keeps saying payment failed while upgrading to professional. All my bank details are correct, can another payment method be provided please?

    This topic has been closed for replies.

    1 reply

    Figmate
    Junko3
    Figmate
    July 18, 2025

    Hi ​@Zwypa,

     

    I understand you're encountering a "payment failed" error when trying to upgrade to the Professional plan and are looking for alternative payment methods.

     

    Currently, Figma supports payments by credit card or SEPA debit for the Professional plan. Unfortunately, payment via PayPal, contract/invoice, purchase order, ACH, or wire transfer is not available at this time.

    You can find more information about Figma billing on our Help Center pages:

     

    It looks like you've already submitted a support ticket regarding this, and our support specialist is currently working on your case. Please wait for them to reply to your inquiry directly.

    Please note that due to security and privacy reasons, we cannot handle individual payment issues here on the forum.

     

    Thanks,

    Terms & ConditionsAccessibility statement