To whom it may concern,
I have a student account which I am trying to log into. I have forgot my password, whenever I click the button to email me a password reset link, nothing happens.
I am writing this from a temporary account which will be deleted when the issue is solved.
This needs to be solved ASAP as I need to produce some crucial designs.
Best,
Ionut
Hi
Can you PM me the email address of your Figma account (the one with a student plan)? I took a look using the email associated with your community profile, but it did not turn up anything on my end.
I can’t directly assist with any account or billing related issues (this includes issues with resetting passwords), but I can help you get connected to our support team for further help.
Also: if you haven’t checked yet, please see if the email may have landed in your spam folder.
Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.