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Maurita Ament
New Member
February 19, 2025
Question

Password protected prototype link is returning 404 but when I hit back button it loads fine.

  • February 19, 2025
  • 1 reply
  • 144 views

My password protected portfolio link isn’t working anymore. Either on load or after entering password, it brings to 404 page. However, if i hit back it loads. However, a recruiter couldn’t load it when they hit back. I don’t understand whats happening.

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    1 reply

    y_toku
    Figmate
    Community Support
    February 20, 2025

    Hi ​@Maurita Ament, 

     

    Thanks for reaching out. When you encounter a 404 error, it's usually due to file permission issues or limited access to the file. Could you please double-check the file permissions? If you still experience the issue, try consulting this help center article for additional guidance. And if the problem persists, don't hesitate to contact our support team at this link for further assistance.

    I hope this helps. 

     

    Thanks!
    Toku