I have a problem with my office’s figma annually-billed plan which said that it’s overdue. It should be paid before February 6, 2026. But if i read the invoice, we should pay monthly rather than annually. How can we solve this? Should we renew the plan by paying for a year or we pay only this month?
Hi
Since your email address associated with your forum account doesn’t seem to be the email associated with the attached invoice, there’s not much I can share with you here on the forum. For privacy and security, I’ve also removed the invoice from this topic.
Using the invoice, I was able to confirm that an Admin from Center for Digital Society UGM reached out to support directly on ticket #1731013. In the end, support was able to resolve the situation for them.
Hope this at least helps to give you peace of mind!
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