One of my files disappeared

Hey ​@Caroline Song, thanks for reaching out! Let’s go through a few checks together to see if we can locate it.

To start, could you please check the following:

• The file is in your deleted folder (Open your drafts > click the deleted page). If so, right-click the file to restore it
• The file may have been moved by a teammate who was also on that file
• You’re logged into a Figma account that should have access to this file. You can switch accounts via the top-right and top-left corners of the file browser.

If you happen to have the file link (URL), that would be helpful for further investigation. You might be able to find it in:

• Your web browser history

• Past emails or messages where you shared the file with someone

• File > Recently Closed (if you’re using the desktop app)

If you’re able to share the file URL(s), I’d be happy to look into this further! 

Hi! I just found the link:

https://www.figma.com/design/cRKOf0UzPYmF7gBfCdmdAH/%E3%80%90%E6%95%99%E8%82%B2%E6%B8%B8%E6%88%8F%E3%80%91%E5%AE%9E%E6%99%AF%E4%BA%B2%E5%8E%86%E5%BC%8F%E4%BD%93%E9%AA%8C--Copy-?node-id=30505-1556&t=uRTAsEtD4mYS8uFb-1

please help me to look further

Hi ​@Caroline Song, thanks for providing the link! 

From what we can see on the backend, you have Guest viewer access to this file. It is within team 未来实验 and owned by 沈秋娟. 

If this sounds familiar, please try reaching out to the file owner directly to share access to the file again.