I worked on a project for weeks last year and the file just disappeared. I've looked in the deleted files, inside projects and I can't find it aniwhere. I had it open in a tab group in my browser and when I clicked on the tab, this message appeared:
I think this is the file link: [redacted by forum moderator to remove PII] I found it in my browser history. Can anything be done about it? I really don't want to lose what i've already done.
Hi
Can you also confirm if you checked your ‘trash’ folder to see if it accidentally ended up there? See here: https://help.figma.com/hc/en-us/articles/360047512294-Delete-and-restore-files
Also: is it possible that you have 2 Figma accounts?
Let me know - thanks!
Yes, I'm the owner, I haven't shared it with anyone.
I've checked my trash folder and it's not there.
I do have another account for work using my institutional email but I haven't shared the file with that account either.
Hey
Thanks for confirming this.I’ve checked on this and can see that the file was deleted, it’s located in the Saulo Ubarana's team. It should still be recoverable from your Deleted folder. To check, open Drafts, then click on Deleted, from there, you should be able to right-click the file and restore it.
Hope this helps, let me know if you have any further questions!
I checked my trash folder and didn't find the file..
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